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Terms of business

The basis on which we provide our services.

Draft — not yet reviewed

This is a structural placeholder written to show what belongs on the page. It is not legal advice and must be reviewed and completed by a solicitor, and checked against the firm's actual practices and regulatory memberships, before the site goes live.

Scope

Our services are provided under a written management agreement with the client. These terms supplement that agreement and do not override it.

Fees

Management fees are as stated in the management agreement. Any services falling outside the agreed scope, and the basis on which they are charged, must be listed here in full.

Client money

Client funds are held in designated client accounts separate from our own money. Details of the firm's client money protection arrangements must be inserted here, together with the certificate reference.

Insurance commission

Any commission or fee received in connection with the placement of insurance must be disclosed here, together with how it is calculated.

Termination

Notice periods and the process for handover to an incoming agent are set out in the management agreement and should be summarised here.

Liability

Limitations and exclusions of liability need to be drafted by a solicitor and inserted here, along with details of our professional indemnity insurance.

Governing law

These terms are governed by the law of England and Wales.