This is the appointment most of our clients hold. We take responsibility for the running of the development: the money, the maintenance, the contractors, the compliance, and the communication that ties all of it together.
The lease sets what has to be done. Our job is to do it properly, at a sensible cost, and to be able to show our working when anyone asks.
How it works
We collect records, funds, contracts and compliance documents from the outgoing agent — and chase what doesn't arrive first time.
Your manager walks the development and issues a condition and compliance report, flagging anything urgent immediately.
We build the year's budget with the board and set a planned maintenance schedule against it.
Regular inspections, contractor oversight, reporting to the board and a service charge account you can follow line by line.
Questions
Fees are usually quoted per unit per year and depend on the size and complexity of the development. We quote a single transparent figure and list separately anything that falls outside it. We don't take undisclosed commissions from contractors or insurers.
Quarterly as an absolute minimum, and monthly on larger or more demanding sites. Every visit produces a written report the board receives.
Yes. Leaseholders have statutory rights to inspect service charge accounts and supporting documents, and we'd rather people used them than didn't.
There's a monitored emergency line staffed out of hours, with escalation straight to your property manager for anything serious.
Send us your last service charge budget. We'll tell you honestly whether you're getting value — no obligation either way.